How to gain the trust of one's selling and purchasing customers?

Romain Cartier, known for his appearances on the show "Recherche Appartement ou Maison" broadcast on M6, is a real estate expert. Every week, he gives the VITRINEMEDIA community his advice on how to improve your role as a real estate agent and optimise your sales.

Earning the trust of your clients is not always easy. Often stressed, sometimes questioning or even distrustful, sellers and buyers who pass through your agency usually have preconceived ideas about what they are looking for and what they want. Building a relationship of trust with them can therefore sometimes be a long-term task, which you have to invest in day after day.

The easiest way to get them to trust you with one of the most important projects in their lives is to be transparent. Real estate agents must be transparent about their work in order to prove their expertise. There is no point in making too much of it: your results and customer reviews will speak for you! They are the best testimony of your know-how.